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Mom is 91. She has just been moved to the highest level of care in her AL facility, primarily because of increasing memory loss and confusion. She believes she is just fine. I got financial POA a few months ago and have been paying all her bills except for a very few small items she does at her facility (salon, meal tickets), which she pays for with checks. Yesterday, I signed papers at the bank so I am the only authorized signer on her account. How do I tell her she can no longer write checks? It will take away one of the last shreds of independence she has, and it will devastate her over and over again (because she will forget and I will have to tell her repeatedly). She managed a home with 7 children on my father’s mid-income salary, so she has a huge amount of well-deserved pride in her ability to manage money.

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Tell her that the facility has changed their policy and all transactions are to be done with an automatic withdrawal. Tell her that they told you the cost of processing the checks has gone up and in order to keep the prices down this is what they have to do.
Now...you have a valid reason. You have given her a valid reason.
Do not expect her to retain the reasoning.
You can tell the beautician in the salon to tell mom that the cost has already been taken care of as well as the TIP (if she gives one) Or give mom 2 or 3 dollars that she can use to TIP after her hair appointment.
The same with the Meal Tickets. That they have begun to add the cost of the meal to the monthly bill in order to safe cost. If she choses to purchase an extra ticket for a Visitor I am sure they can add the cost of the ticket to the monthly bill or let you know that there was an extra ticket purchased.
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Reply to Grandma1954
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Cash. Just give her cash. Tell her that it is easier for everyone and give her a weekly allowance for things that cannot be charged to her account. You are overthinking this. Old people love cash. It's something they know. She is 91 and is mentally incapacitated. I think you are making too big of a deal out of this and she might sense your emotions. Please act like it is no big deal around her and give yourself a break. You don't need to explain it to her. If it makes you feel better, tell her that the checks are being reordered with new account info, so you are giving her cash for things that aren't now going to be charged to her acct. Rinse and repeat. She may be fine.
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Reply to ShirleyDot
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AlvaDeer Feb 27, 2025
In my brother's ALF they were not allowed to keep cash over a very small amount and the place would not safekeep it for them. This led actually to an incident in which my brother, who had no real way of getting cash (I lived more than half the state away) DID keep money, then mistakenly believed it was taken from him, and on we go.
I still think that the small checking account of her own funds, made with her own bank is the way to go here. Or a credit card that has limit on spending.
Their bank can help them to arrange something satisfactory here.
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Update: I took Mom’s checks when I left this morning, which makes me feel terrible. When she notices, I will either tell her more have been ordered and I will take care of her purchases until they arrive, or that the salon/facility/whatever won’t take checks any more.
When I left to travel home (I live 2000 miles away), she was terribly depressed and quiet and wouldn’t even hug me goodbye. It breaks my heart to see her this way.
I thank you all for your kind replies. It’s been a very sad day.
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Reply to Summersca
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I will fill out the checks and let my Dad sign them .
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Reply to KNance72
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I must have missed something.

If she is only writing checks to this facility why do you want her to stop at this point for these two services? Has she actually had a problem? Are the checks written incorrectly?

I like the idea of a small account you replenish monthly if you are afraid she will be taken advantage of.

When my dh aunt “gave up the checkbook” as she put it, she had made a couple of very small mistakes and when we discussed it she said she didn’t think she should manage the check book any longer. But we discussed it and she had the ability to understand she wasn’t as on top of things as she had been in the recent past. She trusted me and we had a great relationship so that does make a difference. She knew she was having trouble with her memory.

I do like the idea of your paying once a month in advance or in arrears and I suppose you could tell mom that it is easier for you to write all the checks so you know you are on top of her finances, that it is new for you and you keep forgetting she might have written a check when you notice the balance is off.

Something to make any issue as a problem you have and not one she is causing. allowing her to help you in other words.
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Reply to 97yroldmom
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Summersca Feb 26, 2025
When I gave the bank the POA documentation (which I had to do to arrange for her required minimum distribution), the accompanying doctor’s letter indicated mental incapacity and inability to make decisions for herself. Based on that, the bank told me she could no longer have access to her accounts. Now I have signed paperwork as the POA, and they will no longer honor her checks.
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In addition to what others have said, my thought is to call her on the day of each appointment to remind her that it’s already been paid for and that she doesn’t have to worry. Over time, calmly repeating messages like “don’t worry, you’ve already paid for it” or “I’ve already called them and they will take the money out of your account” may help ease her anxiety, even if she doesn’t fully remember.
For my MIL, a big part of losing the ability to pay wasn’t just losing independence—she was also afraid things wouldn’t get paid. A lot of times, she felt like she had failed us because she didn’t have a big pension (or on bad days, she didn’t trust that we were capable).

Your mother accomplished a lot financially by raising and managing a busy household. So she may see managing her own money as a duty to take care of you--as well as out of pride and independence. Maybe you could thank her repeatedly for being a good example and for teaching you how to manage money. Perhaps a message like: “It’s because of everything you taught me that I’m able to make your life easier. You worked so hard to raise us and pay for everything. Please let me return the favor. I need to know that I’m taking care of you and making your life easier.”

With my MIL, we found that repeating a version of: “I need [something], can you please [make a sacrifice] to help me?” along with “Thanks so much for helping me do [something]. It makes me happy that I can do that for you,” helped at times. This worked for us over time, I think, because we swapped the task of paying for things with helping us care for her—because we needed to and wanted to.

I hope that helps and that you’re able to find a comfortable solution.
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Reply to AveryHom
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Tell her that the facility demands everything be done online now.
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Reply to BurntCaregiver
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We had the same problem and told my father in law that the facility did not want checks or credit cards on site to be lost .

We gave him cash for the woman who came and cut his hair, or if he went out to the diner ,etc in the facility van on an outing .

Give Mom cash for spending money for her “ to manage “. We gave my father in law $100 ( of his own money ) at a time when he asked for more which wasn’t often . We would also ask him if he needed more cash if it had been a while since he asked . Lost or stolen cash is better than the issues with lost or stolen checks and credit cards .
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Reply to waytomisery
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Meal tickets? Meals are not part of the cost of living there?

The salon, see if you can workout something with them. You should have an idea what Mom pays. Maybe pay thru an app? Paypal, Venmo. Then the salon tells her they no longer take checks.
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Reply to JoAnn29
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Summersca Feb 26, 2025
JoAnn - the meal tickets are for guests - she likes to treat her kids when they come to visit. I prepurchased some of those for her today. I will definitely talk to the stylist at the salon, too.
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For my brother, who was diagnosed with probable early Lewy's Dementia this is what we did.
I took over being signee on all checks.
We arranged his own account in his own name and kept 2,000.00 in it. That he managed on his own, and I was able to monitor. We got all set up at his regular US Bank which was very good to us, monitoring and helping in all ways.
My brother died before Lewy's could do its worst to him, and was able actually to GROW that account, and loved still going in to see his bank personnel in Palm Springs, who were very kind to him. I lived in San Francisco, and all bills came to me, and I monitored all accounts and holdings to his protection, and was POA and signee on all CDs, Accounts, etc.

For us, with a good POA and his ability to agree and attend with me, things got set up over the course of a year to run smoothly.

Wishing you the best.
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Reply to AlvaDeer
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Summersca Feb 26, 2025
Thanks, Alva. Your brother’s positive relationship with his banking staff is like what Mom has experienced with her ‘personal banker.’ I’m so grateful for their kindness.
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The facility should have a Resident Trust Fund where you deposit some funds for her which is used to pay for those extra services. That's how it was at my MIL's facility.

You tell your Mom that the facility doesn't accept checks anymore and that you'll take care of all of that digitally, or you make her checkbook disappear and tell her you are ordering more checks.
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Reply to Geaton777
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Summersca Feb 26, 2025
Unfortunately, they don’t manage residents’ money. I already asked about that.
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My mothers AL does not take checks from patients, they automatically debit their account.

I would TT the admin and ask them to debit her account.

Then tell your mother that checks have to be cosigned, new bank rule, have her give you the check and you toss.

A little white lie is something we caregivers have to do at times for the benefit of the LO.
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Reply to MeDolly
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Summersca Feb 26, 2025
I will ask if they can charge her and then have me pay once a month. I just have to find a white lie I can tell convincingly.
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I'd talk with the facility about how others pay for these extras because I can't imagine very many people are writing individual cheques. Once you are armed with that information you can go with a fib telling her that the policy there makes this new payment system the preferred method now. An alternative is to blame the banks moving away from physical cheques and preferring digital payments, that's something that probably will sound like the truth given all the changes over the years. If she still wants involvement there's no reason you can't print off a monthly statement she can go over.
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Reply to cwillie
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Summersca Feb 26, 2025
I will ask. Thank you.
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